Help Center

Absolutely! We work with suppliers, vendors and brands in New Zealand and overseas. Just send us an email and we'll give you a price and an estimated date for delivery within New Zealand.

If you find a product cheaper elsewhere please send us an email with the competitor's link to the product or use the form on the product page (right under Add to Cart button) and we'll do our best to match it :)

We currently accept VISA, Master Card, American Express and Union Pay. We also support Apple Pay, Google Pay and Shop Pay or you can simply pay via Standard NZ Bank Transfer for a quicker processing time.

We believe Buy Now, Pay Later services such as Afterpay, Zip, Klarna or others encourage spending habits that are not in the best interests of consumers.

Splitting payments into smaller instalments can make purchases feel more affordable than they really are, encouraging impulse buying and making it easier for people to spend beyond their means. What appears to be a simple payment option can quickly become multiple ongoing commitments across different retailers.

For some people, Buy Now, Pay Later services can become a debt trap. As multiple instalment plans accumulate, it can become increasingly difficult to keep up with repayments, potentially leading to financial stress, missed payments, late fees, and a cycle of ongoing debt.

These services also come at a significant cost to merchants through substantially higher transaction fees than traditional payment methods. Those costs don't disappear - they ultimately contribute to higher prices across the retail industry.

Buy Now, Pay Later transactions can also create additional complexity when handling refunds, cancellations, and disputes, often resulting in a slower and less straightforward experience for customers.

We believe responsible purchasing starts with buying what you can comfortably afford today, rather than relying on deferred payment services. Paying upfront helps avoid unnecessary financial commitments, reduces the risk of overspending, and promotes better financial wellbeing.

For these reasons, we have chosen not to offer Buy Now, Pay Later payment options.

Sure thing you can! We ship all orders with tracking number and fully insured against loss or damage. You can track your order from My Account or by following the tracking link sent to your email address. Please find our shipping policy here.

If you would like to cancel your order before your order has been processed or shipped, email us and we'll cancel your order and issue you a refund.
If you would like to return a product from an order that's already shipped, let us know and we'll process a return for you.
Please find our return policy here.

We offer discounted pricing for businesses, schools, governmental and educational institutions, sports clubs, gyms, and other organisations buying in bulk.

Benefits:

- Special rates for larger orders

- Flexible ordering options

- Dedicated support from our team

Get Started:
Contact us with your organisation details and what you need, and we’ll guide you through the process.